to file a call
2 taps
Outcome, note and follow-up in one sheet
Call recording
Recordings on the lead record, beside the outcome and the note, on supported Android phones.
Learn moreDialmio: call management CRM and auto dialer for Indian sales teams
Dialmio call management CRM replaces the dialer on each Android phone, so every incoming, outgoing and missed call lands on a lead with its outcome.
Free dialer, forever. CRM with call recording, lead automation and WhatsApp from ₹162 per user.
- Dialer free forever
- Calls on the SIM you already have
- CRM trial needs no card
What is Dialmio call management CRM software?
Dialmio is call management CRM software for Indian teams that sell and serve on the phone: an Android app that becomes the phone dialer, so every incoming, outgoing and missed business call is logged against a lead record with a duration, an outcome, a note and a follow-up, and a web dashboard where the owner reads the whole team live. Calls travel through the SIM in each handset, which keeps the number the customer sees familiar and keeps the calling cost on the plan that phone already has. As soon as a call ends, a sheet captures the status and the next step, then the auto dialer rings the following number. Missed calls become callbacks with a WhatsApp sent to the customer in the meantime, reminders ring when they are due, and the message a caller promised leaves by itself. No evening report is written, because each call already carries its result.
In short
- Call log, lead record, auto dialer and WhatsApp in a single app
- Any Android 8 phone, calling on its own SIM
- ₹162 per user per month on the yearly plan, with nothing held back
- Dialer free forever; CRM trial three days, no card
Three kinds of product
How is a call management CRM different from a call tracker or cloud telephony?
| Call management CRM (Dialmio) | Call tracker | Cloud telephony | |
|---|---|---|---|
| Built to | Put an outcome, a note and a follow-up on every call | Report call volume and timing from the phone log | Route inbound calls through menus and queues |
| Number the customer sees | The caller’s own mobile number | The caller’s own mobile number | A rented virtual number |
| How it is billed | ₹162 per user per month on the yearly plan | Usually per phone number, per month | A rental plus a per-minute charge |
| Best for | Teams of two to fifty working their own enquiries | An owner who only wants to know how much calling happens | Inbound-heavy businesses and large calling floors |
Category descriptions as set out across this site. Facts checked September 2026.
per customer number
1 thread
Calls, notes, WhatsApp and reminders together
virtual numbers or IVRs
0
Calls run on the SIM already in the phone
languages in the app
40
Each caller reads their own
Figures describe how the product works, not a guarantee of results. Facts checked September 2026.
One Tuesday, one phone
What does a day of calls look like on Dialmio?
A calling day is forty conversations, two missed calls and three promises. Here is one caller’s Tuesday, and what the record kept that a phone log would have lost.
- 9:40 Outgoing The auto dialer starts on yesterday follow-ups. First call: the customer wants the quote revised. Status Negotiating, note typed, follow-up Thursday. Next number is already ringing.
- 10:15 Incoming A number rings that enquired in June. The record opens before pickup: two units, waiting on a loan. The caller does not ask him to explain himself again.
- 12:50 Missed Lunch. Two calls go unanswered. Both land in the callback queue with names, and both customers get a WhatsApp saying a call is coming within the hour.
- 14:05 Callback A colleague returns the two missed calls from the shared queue with the threads on screen. One books a visit. The queue is empty.
- 16:30 Reminder The Thursday callback promised last week rings full screen with the old note showing. Loan approved. Status Won, the WhatsApp with the invoice goes by itself.
- 18:20 Owner view Forty-one calls, ninety-three minutes talking, two missed and two returned, one deal closed, nothing written up by anyone. The dashboard already says which source paid for it.
What is inside
Which jobs does Dialmio do for a phone-heavy team?
Not a call tracker plus a CRM plus a WhatsApp tool held together with exports. One app on the phones your callers already use, plus one browser view for whoever pays for the enquiries.
Call management app
Replaces the phone dialer, so every business call is logged, filed and followed up.
Open the pageEmployee call tracking
Calls, talk time, outcomes and callbacks per employee, live, without anyone writing a report.
Open the pageCall log CRM
The phone call history and the customer record, merged into one thread per number.
Open the pageAuto dialer app
Rings your list one lead at a time from your own SIM and waits for each outcome before the next.
Open the pageMissed call follow-up
Missed calls become a callback queue with an owner, a WhatsApp in the meantime, and a returned report.
Open the pageWhatsApp CRM
Messages that fire on call outcomes, campaigns to segments, and replies beside the call history.
Open the pageSIM based call management
Calls on your own SIMs and plans, records and reports in the company account.
Open the pageTelecalling CRM
The lead list, the dialer, the outcome sheet and the team report in one app, on the SIM already in the phone.
Open the pageTelecaller app
The next number on screen, dialed from the caller SIM, with the outcome and follow-up asked for as each call ends.
Open the page And the rest
Reminders, lead sources, imports, clients, attendance, caller ID and forty languages, all in the same plan.
Full feature listWhere enquiries come from
How do new leads reach a caller phone with an owner attached?
IndiaMART, Facebook and Instagram Lead Ads, Google Sheets, web forms, Excel or CSV and the Dialmio API feed the queue. Fresh enquiries are pulled in, tagged by source, shared out in rotation and announced on the phone of whoever now holds them.
Integrations and lead sources- GS Google Sheets
- XL Excel and CSV
- WF Website forms
- FB Facebook Lead Ads
- GA Google Ads
- IM IndiaMART
- JD Justdial
- IN Incoming calls
- API Any API
Nothing held back
What else does the one Dialmio plan include?
Beyond the jobs above: call recording, IndiaMART and Facebook leads, round-robin, reminders, imports, clients, attendance, caller ID and 40 languages, at the same one price. There is no upper tier to grow into.
IndiaMART and Facebook leads
Enquiries from IndiaMART and Facebook or Instagram lead forms reach a caller phone automatically.
Learn moreRound-robin assignment
Every new lead goes to the next caller in turn, the moment it arrives.
Learn moreBulk WhatsApp via API
Campaigns to the leads you filter, through WappConnect or your own WhatsApp API provider.
Learn moreBackup and sync
Change phones without losing a lead: calls, leads and notes live on the account.
Learn moreDeveloper API
Push leads in from any system and pull call data out to your own reports.
Learn moreReminders that ring
A follow-up rings the phone at the promised time with the previous note on screen, and the day follow-ups can be dialed in one run.
Lead records your way
Your own statuses, sources and custom fields, with duplicates merged by number.
Live lead sources
IndiaMART, Facebook and Instagram Lead Ads, Google Sheets, web forms, Excel or CSV and the Dialmio API feed the queue and assign in turn to the callers you chose.
Learn moreExcel and CSV import
Bring an existing list in minutes, columns matched once, source tagged, duplicates merged.
Paid clients and renewals
Each sale a record with paid and due amounts, with renewal dates that raise an alarm before they fall due.
Selfie attendance
Staff clock in and out with a selfie plus a location stamp, shown beside the call reports on one dashboard.
For the person paying for the leads
What does the owner see while the day is still running?
Calls made, minutes talked, calls missed and returned, outcomes by stage and follow-ups still open, per caller and per lead source, refreshed in the browser as it happens. A slow morning shows up before lunch.
- How long each lead waited for its first ring
- Minutes in conversation per caller, a figure nobody can pad
- Missed calls by hour, and how many were returned
- Separate rights per employee for export, transfer and delete
Team call logs, owner dashboard
From teams using Dialmio
What do owners and callers say a month in?
I open the dashboard from the car at half past six and the day is already written up, per caller, with their notes. The evening call to ask for the report has gone.
Before this, a call that ended at 4 pm was a memory by 6 pm and a guess by Monday. Now the outcome is filed while the customer is still hanging up.
I resisted CRMs for years because every one of them wanted my staff at a laptop. This one wants two taps on the phone the call just happened on, which is a different ask entirely.
These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.
Pricing
How much does Dialmio cost? The dialer is free; the CRM is ₹162 per user per month
Three days free, nothing locked, no card.
Free dialer
For one person who mainly wants a faster way to call.
₹0 no expiry
A business dialer on your own SIM. Upgrade to the CRM when the team needs it.
Download freeCRM, 3 months
Start here, move to yearly at renewal.
₹249 per user per month
₹747 per user, billed every 3 months, plus taxes
Start free 3-day trialCRM, yearly
Most chosenThe same CRM, 36% less per user.
₹162 per user per month
₹1,944 per user, billed yearly, plus taxes
Start free 3-day trialBoth CRM plans include
- Every call, missed call and callback logged to a lead record
- After-call sheet: outcome, note and follow-up in two taps
- Auto dialer that calls through the SIM already in the phone
- Call recording on the lead record, on supported Android phones
- Lead automation: IndiaMART, Facebook Lead Ads, Google Sheets, forms and API, assigned in turn
- Employee call tracking with live reports for the owner
- Follow-up reminders that ring, not notifications you swipe away
- Automatic WhatsApp after calls, bulk campaigns through the WhatsApp API and a shared inbox
- Imports from Excel, CSV and live Google Sheets
- 40 languages, unlimited leads, unlimited calls
Prices are per user, exclusive of taxes. Pay securely through Razorpay by UPI, card or netbanking. Prices checked October 2026. Ask about pricing for a bigger team.
From the blog
What should people who run a team on the phone read?
Call management
CRM with call recording on Android: what actually works in 2026
CRM call recording: why most Android CRM apps cannot record calls since the 2022 Play policy, what still works, and what to track instead.
Read Team & reportsHow to manage a telecalling team: a daily routine that takes 20 minutes
How to manage a telecalling team: a daily and weekly routine for owners of 3 to 30 telecallers, and the five numbers worth reading.
Read Team & reportsHow many calls should a telecaller make per day?
Telecaller daily call targets: set them from your own connect rate, talk time and follow-ups, not a number copied from the internet.
ReadQuestions
What do people ask first about call management CRM?
What is Dialmio call management CRM?
Dialmio is call management CRM software for Indian teams whose selling and service happen on the phone. A single Android app logs every incoming, outgoing and missed call against a lead record, captures the outcome and the follow-up date in two taps as soon as the call ends, works lists automatically through the phone SIM, sends the promised WhatsApp, and lets the owner watch the whole team from a browser.
What makes Dialmio different from a normal CRM?
Where the update happens. A desk CRM expects someone to sit down and type up the conversation afterwards, and on a busy calling floor afterwards means from memory at six, or never. Dialmio lives inside the phone dialer instead: the thread is already on screen as the call connects, and the outcome is saved before the following number starts ringing.
How much does Dialmio call management CRM cost?
The Dialmio dialer is free. The CRM costs ₹162 per user each month on the yearly plan, or ₹249 on the three-month plan, taxes extra. Both terms carry the whole CRM, leads and calls are uncapped, and nothing is billed per minute or per lead. The CRM trial is three days without a card. Prices checked October 2026.
Is the Dialmio dialer free forever?
Yes. The dialer is free with no expiry. You pay only for the CRM: lead records, follow-up automation, WhatsApp, recording on the lead record and team reports, from ₹162 per user per month.
Does Dialmio record calls?
Yes, on supported Android phones. The recording is attached to the call on the lead record. Test on your team handsets first, because Android controls call audio.
Can IndiaMART leads come in automatically?
Yes. Connect your IndiaMART account once and new enquiries arrive in Dialmio and go to a caller by round-robin.
Can Facebook and Instagram leads come in automatically?
Yes. Connect the lead forms on your Facebook page and new leads reach a caller phone as they arrive.
Can I send bulk WhatsApp from Dialmio?
Yes. Connect WappConnect or any WhatsApp Business API provider, pick leads, choose an approved template and send. Replies land in the shared inbox.
Which WhatsApp API providers work with Dialmio?
We recommend WappConnect, run by our own team. The APIs of other providers can also be connected, and our team helps with the setup.
Is auto dialing legal in India?
Dialing people who enquired or are your customers is normal business practice. Unsolicited promotional calls must follow TRAI rules, including the 140-series for registered telemarketers.
Do I need DLT registration for Dialmio?
Not for calls your team makes from its own SIMs to enquiries and customers. DLT registration applies to commercial SMS and to registered telemarketing. If you run promotional campaigns to new audiences, take advice on TRAI requirements.
Does Dialmio work on iPhone or a laptop?
Callers need an Android phone, Android 8 or later; there is no iPhone app. Owners and managers use the web CRM on any laptop.
What happens to my Dialmio data if I change phones?
Log in on the new phone and your leads, calls and notes are there, because they are saved to your Dialmio account.
Why does the app need call log and contacts permission?
Dialmio replaces the phone dialer so it can log every incoming, outgoing and missed call against the right lead. Without these permissions it cannot record what happened on each call.
How many calls can a telecaller make per day with an auto dialer?
It depends on your connect rate and talk time. Many teams set the target from two weeks of their own data; the telecaller daily call target guide on the Dialmio blog shows the calculation.
How do you choose call management CRM software for an Indian team?
Updated 25 September 2026
The typical Indian business that lives on the phone begins with a few Android handsets, a spreadsheet, and a WhatsApp group where the day is reported. That arrangement survives until the third caller. Then four failures start repeating: a customer rung twice by two people, a promised callback that existed only in one memory, a lunch hour in which a quarter of the incoming calls went unanswered without anyone noticing, and an owner unable to say whether a bad week came from bad leads or thin effort. Call management CRM software is built to remove those four, and a tool that removes them pays for itself whatever else it does.
The question that decides most comparisons is whether the software takes over the phone dialer or runs alongside it. Alongside, it only knows about calls started from inside its own screens, so incoming calls, customer callbacks and calls made from the contacts list never touch the record. Dialmio takes over the dialer, which is why the customer thread appears as the phone rings and the after-call sheet follows every business call. Ask a vendor to show the moment a call ends, and to show what an incoming call from an old enquiry looks like.
The next question is whose number the customer sees. Cloud telephony rings out from rented numbers across the internet, which brings a per-minute invoice and, in India, fewer answered calls, since caller-ID apps label unfamiliar business numbers. Dialmio rings from the SIM inside the handset, so the customer sees a mobile number worth saving and calling back, and the call is charged on the plan already in place. The limitation is one call at a time per SIM, a fit for teams of two to fifty and not for a large outbound floor.
Finally, look at how the price is built, not just the headline number. Indian call management tools list anywhere from about 100 to 800 rupees per user per month, and many charge WhatsApp or reporting separately, so a headline figure rarely holds once a team of six is costed properly. Dialmio is ₹162 per user per month on the yearly plan, the whole product included, nothing charged per lead or per minute. Prices checked October 2026. The trial gives three days without a card, which is enough to put a genuine morning of calling through it and decide on evidence.
Put every call your team makes on the record
Three days free, nothing locked, no card.
₹162 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.