Is the API included in the plan?
Yes. API access is part of the Dialmio CRM plan.
What can I do with the API?
Send leads into Dialmio from any system, and bring call data back out to your own CRM, reports or dashboards.
Where are the full docs?
Message us on WhatsApp or email support@dialmio.com and we will share the API documentation and credentials for your account.
How do new leads reach the right caller?
Connect Dialmio to wherever enquiries already land, a Google Sheet or a web address, and it keeps checking that source. New entries are imported every few minutes, labelled with the source, dealt out in turn among the callers you picked, and announced on the phone of whoever received them.
Can Dialmio track paying clients and renewals?
Yes. Every sale becomes a client record holding what was sold, what was paid and what is still due, and renewal dates ring as reminders ahead of time so a customer who bought once is not lost when the year comes round.
How long does setup take?
Roughly thirty minutes for five people: install on each phone, sign in with the number, name your lead stages, import the current list, and add the callers on the dashboard. If you prefer, we do it with you on a call at no charge.
Can I try Dialmio before paying?
Yes: three days with the whole product open and no card asked for. Spend the time on genuine calls rather than a test list, because what you are really checking is whether your callers keep closing the after-call sheet when no manager is looking.
Can I export call reports?
Yes, for any date range, as a spreadsheet. Exporting is a right on its own, which means somebody can call a list all day and still be unable to carry it out of the building.
Is there an iPhone version of Dialmio?
Not for the people making calls. Taking over the dialer and reading the call log are things only Android lets an app do, so the calling side of Dialmio is Android only. The owner dashboard is a web page, so an iPhone is fine for reading reports.
Which phones does Dialmio run on?
Android handsets on version 8 or later, which is almost any phone sold in recent years. Callers need nothing more than that. Owners and managers open the dashboard in a browser on a laptop, a tablet or a phone, iPhone included.
What does a call management CRM actually do?
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.