In most small sales offices, leads live in four places: IndiaMART, a Facebook ad form, the website, and an Excel sheet someone updates on Fridays. The owner forwards them on WhatsApp, callers pick the easy ones, and the rest go cold.

Dialmio automates the boring part. Leads come in on their own, go to a caller in turn, get a WhatsApp introduction, and stay on a follow-up date until someone marks them won or lost.

What does the automation chain look like?

  1. Lead arrives from IndiaMART, Facebook Lead Ads, Google Sheets, your website form or the API.
  2. Assigned automatically to the next caller by round-robin.
  3. Caller rings from their own SIM with the auto dialer.
  4. Outcome in two taps after the call: interested, call back, not reachable and so on.
  5. WhatsApp goes automatically for chosen outcomes: brochure, price list, location.
  6. Follow-up alarm rings on the chosen day with the last note on screen.
  7. Missed calls become callbacks, not lost numbers.

Which lead sources connect?

SourceHow it reaches Dialmio
IndiaMARTDirect integration. See IndiaMART CRM integration
Facebook and Instagram Lead AdsDirect integration. See Facebook Lead Ads
Google SheetsNew rows imported. See Google Sheets lead import
Website formsForm posts to Dialmio
Any other systemDialmio API
Old dataExcel/CSV upload

How are leads assigned?

With round-robin distribution, new leads go to callers in turn. The owner stops being a human forwarding service, and every lead has one owner from minute one.

How are follow-ups automated?

  • Every call needs a next step. The after-call sheet asks for a follow-up date.
  • Reminders ring like an alarm, not a notification that gets swiped away.
  • WhatsApp on outcome. “Send brochure” sends the brochure. See auto WhatsApp after call.
  • Missed calls go to a callback queue with an optional auto-reply.

What does a day look like before and after?

ManualWith Dialmio lead automation
New IndiaMART leadSeen in the evening, forwarded on WhatsAppOn a caller’s phone within minutes
Who calls itWhoever sees it firstNext caller in turn
BrochureCaller sends from personal WhatsApp, sometimesSent automatically on outcome
Follow-upWritten in a notebookAlarm on the date
Owner’s viewAsks the team at 7 pmDashboard, live