In many offices, the owner is the lead distribution system: a WhatsApp forward to whoever seems free. When the owner is in a meeting, leads wait. When one caller is faster at grabbing, others starve.

Round-robin in Dialmio removes the owner from that loop. Each new lead goes to the next caller in turn, the moment it arrives.

How does it work?

  1. A lead arrives from IndiaMART, Facebook, a Google Sheet, a form or the API.
  2. Dialmio assigns it to the next caller in the rotation.
  3. The lead appears on that caller’s phone, ready to dial.
  4. The next lead goes to the next caller, and so on.

Why it matters

Without round-robinWith round-robin
Leads wait for the owner to forwardAssigned the moment they arrive
Fast grabbers get the best leadsFair share for everyone
Two people call the same leadOne owner per lead
Nobody knows whose lead it isOwner visible on the record

Reassigning leads

The owner can move any lead, or all of a caller’s leads, to someone else. Call history, notes and recordings move with the lead.

Part of lead automation

Round-robin is one step in Dialmio’s lead automation: import, assign, dial, log, WhatsApp, follow up.