Legal
Terms
Last updated September 2026
The service
Dialmio is sold by Smart Campaign Solution as a subscription, priced per person who signs in, for the three-month or yearly period chosen on the pricing page, plus tax: ₹162 per user each month on the yearly plan, or ₹249 on the three-month plan, taxes extra. This website describes the software as it exists today, and the software keeps changing; read these pages as a description, not as a guarantee that a given capability will be present in a given release.
Trial and payment
The first three days cost nothing and no card details are needed to start them. From then on each period is paid in advance through Razorpay. People added partway through a period are charged for the remaining days only, and seats are released at the next renewal.
Acceptable use
Dialmio is for contacting people who have a reason to hear from you: your enquiries, your customers, your contacts. It is not for pushing unsolicited bulk calls or messages at strangers, and not for anything that breaks the app store rules, the WhatsApp Business terms, the regulator rules on commercial calling, or the telecom law of wherever you are calling. Breaching this can end the subscription without a refund.
Employee calls
Where the app is installed on a staff member phone, it is the customer responsibility to tell that person that business calls made or received through the app are logged, and to use the log only for running the business. The app does not read calls made outside it.
Customer data
Everything your staff enter into the app remains yours, and we handle it for a single purpose: operating the service on your behalf. The privacy policy explains what is kept, where, and how to have it removed.
Availability and liability
The software comes as it is, without warranty. If you lose business because of an outage, a problem on your mobile network, or a failure at a third party both of us rely on, such as the app store or your WhatsApp provider, that loss stays with you and is not borne by Smart Campaign Solution.
Contact
Smart Campaign Solution, Karnik Plot, 108, 4th Road, Nityanand Nagar, Ghatkopar West, Mumbai, Maharashtra 400086, India. support@dialmio.com. Phone +91 99209 37711, Monday to Saturday, 10 am to 7 pm (IST).
Frequently asked
What am I buying?
A Dialmio subscription, billed per signed-in user for the three-month or yearly period you choose on the pricing page, plus tax. This site describes the software as it is today, and it keeps changing.
How does the trial work?
You get the whole product for three days without giving card details. If you carry on, each period is paid in advance through Razorpay.
What counts as acceptable use?
Contacting people who have a reason to hear from you: your own enquiries and your own customers. Pushing unsolicited bulk calls or messages at strangers is not covered, and neither is anything that breaks the app store rules, the WhatsApp Business terms or the telecom regulator rules for commercial calls.
How far does your liability go?
The software is supplied as it is, without warranty. Business lost through an outage, a problem on your mobile network, or a breakdown at a third party such as the app store or your messaging provider stays with you rather than with us.
Can I get a refund?
The point of the free trial is that the decision is made before any payment. A paid period is not refunded partway through, though users can be dropped at renewal.
What happens if I stop paying?
Calling pauses and every record stays in the account. Non-payment on its own deletes nothing, so a late renewal costs no history.
Are there per-call or per-lead charges?
None. The per-user monthly subscription is the entire software cost. Your mobile operator bills the calls as it always has, and your WhatsApp API provider bills the messages it sends; Dialmio takes no cut of either.
What happens to the call history if a phone is lost or a caller leaves?
Every call and note is stored in the company account rather than the handset, so signing in on a replacement phone brings it all back. When a caller leaves, remove their access and reassign their leads to a colleague; every call and note travels with the lead.
Whose WhatsApp number do messages go from, and what do they cost?
Your own. Dialmio sends through the WhatsApp Business API account you link, so customers see your business number. The feature is inside the plan; the messages are billed by the API provider at its own rates.
What happens to my data when the subscription ends?
Nothing is erased over a lapsed payment. Every lead, call and note stays in the account, and only the calling features pause until a plan is active again, so renewing late costs no history.
From teams using Dialmio
Customers on how their call data is handled
Installed on a Sunday evening, imported the Excel, and the team was calling from it on Monday. There was no project, no consultant, no training day.
Customers save the number and ring it back a month later, and it rings on the person who spoke to them. That never worked with the rented line.
I lined up four tools in a spreadsheet. Only one of them invoiced the same number its website showed, and it was this one.
These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.