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By the fortieth call of the day, a telecaller working from a spreadsheet is guessing.

Dialmio telecalling CRM software for Indian sales and service teams

Dialmio is telecalling CRM software that dials leads through the SIM in each phone and files the outcome, note and follow-up of every call.

Three days free, nothing locked, no card.

A Dialmio call in progress on the phone SIM, with the lead status Interested and the last note shown on the call screen
Telecalling CRM

What is a telecalling CRM, and how does Dialmio work as one?

A telecalling CRM is software that gives each telecaller a list of leads to call, dials them, and records what happened on every call, and Dialmio does this from an Android app that replaces the phone dialer, so every call rides on the SIM the telecaller already has and every outcome lands on the lead record. The auto dialer works a list number by number and pauses after each call so the caller can pick a status, type a note and set a follow-up in two taps. Missed calls join a callback queue, reminders ring at the promised time, and WhatsApp can go out on an outcome from the business WhatsApp Business API account. The owner watches calls, talk time and outcomes per telecaller on a web dashboard without anyone writing an evening report. Dialmio costs ₹162 per user per month on the yearly plan, and calls cost only what the mobile plan already charges.

In short

  • Auto dialer works any lead list on the phone SIM
  • Status, note and follow-up in two taps after each call
  • Callback queue, reminders and WhatsApp on outcomes
  • Live calls, talk time and outcomes per telecaller

At a glance

What does the Dialmio telecalling CRM do, and where does it stop?

What does the Dialmio telecalling CRM do, and where does it stop?
Dialmio telecalling CRM
What it doesThe lead list, the dialer, the outcome sheet and the team report in one app, on the SIM already in the phone.
Best forTelecalling teams of two to fifty working enquiry lists on Android phones
Where it runsAny Android 8 or newer phone, calling on its own SIM; the owner dashboard opens in any browser
What is includedPart of the one plan, ₹162 per user each month on the yearly plan, or ₹249 on the three-month plan, taxes extra, with no per-minute or per-lead charge
LimitsOne call at a time per SIM, and no IVR or predictive dialing

Facts checked September 2026.


Why teams switch

What changes in the first week?

Today

Telecallers dial from a spreadsheet

Twenty seconds hunting for the next number, and a remark column filled from memory at six in the evening.

With Dialmio

The next lead rings from the list, and the outcome is filed before the following call starts.

Today

Callbacks depend on one memory

A lead who asked for a call on Thursday is rung on Monday, or never, and nobody can see which.

With Dialmio

The follow-up is set on the call itself and rings full screen at the promised hour.

Today

The owner cannot compare telecallers

Call counts arrive as a WhatsApp message written by the person being measured.

With Dialmio

Calls, talk time and outcomes per telecaller appear on the dashboard as the calls happen.


How it works

How does telecalling CRM work in Dialmio?


  1. 01

    Pick the SIM and load the list

    Each telecaller installs Dialmio on the Android phone they already use and sets it as the dialer. On a dual-SIM handset the business SIM is chosen once, and leads imported from Excel or a live Google Sheet are waiting to be dialed.

    The Dialmio keypad with a choice of SIM and a list of recent business calls

  2. 02

    Call, then file the outcome

    The auto dialer rings each lead in turn. When a call ends, the sheet takes the status, a note and the next follow-up, and the next number waits until the sheet is closed, so the record is written while the conversation is still fresh.

    The Dialmio after-call sheet with a status, a remark and the next follow-up

  3. 03

    Keep every callback

    Follow-ups set on calls ring at the agreed time and collect in one list per telecaller, marked done or pending, so a promised callback does not slip between shifts or disappear when somebody is on leave.

    The Dialmio follow-up reminders list with completed callbacks, each with call log and WhatsApp buttons

What you get

What is included in the one plan?

₹162 per user a month paid yearly, ₹249 paid quarterly, plus taxes. Both plans include every feature on this site.

Pricing in full
  • Auto dialer for any lead list, filter or segment
  • Status, note and follow-up in two taps after every call
  • Lead lists from Excel, CSV or a live Google Sheet
  • New leads shared out in turn among the telecallers you choose
  • Missed calls queued as callbacks with an owner
  • Reminders that ring full screen at the promised time
  • WhatsApp on call outcomes from your own business number
  • Calls, talk time and outcomes per telecaller, live

From teams using Dialmio

What do owners and callers say about Dialmio?

My four callers use the same handsets they always did. Nothing was bought, nothing was ported, and by Tuesday the call sheet I used to chase every evening was just there.
Mrunal D.Manager, property consultancy, Pimpri-ChinchwadJul 2026
We rented a cloud number for a year. People stopped answering because it looked like a call centre. Back on our own SIMs the pickup rate nearly doubled in a month.
Kiran D.Director, solar EPC, PuneAug 2026
The price list goes out on WhatsApp the moment the call ends, because the Interested status is set to send it. My callers used to promise it and forget it by the next call.
Nilesh W.Marketing head, furniture brand, PuneAug 2026

These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.


Questions

What do people ask about telecalling CRM?

Which software is used for telecalling?

Telecalling teams in India use one of three setups: a spreadsheet beside the phone dialer, a telecalling CRM that runs on the phones the team already has, or cloud telephony with virtual numbers for large floors. Dialmio is the second kind, an Android app that replaces the dialer and files every call against a lead.

What is CRM in telecalling?

In telecalling, the CRM is the record behind each lead: who called, when, what was said and what happens next. A telecalling CRM captures that at the end of every call, so the pipeline stays current without a separate update later in the day.

Is Dialmio a telecalling CRM?

Yes. Dialmio is a telecalling CRM that dials leads through the SIM in each Android phone, captures the outcome, note and follow-up in two taps after each call, and reports calls and talk time per telecaller to the owner.

What is the best telecalling CRM for a small team in India?

For two to fifty telecallers working their own enquiries on Android phones, Dialmio is a strong fit: one plan at ₹162 per user per month on yearly billing, with the dialer, callbacks, reminders, WhatsApp and reports included. A large cold-calling floor that needs predictive dialing is better served by cloud telephony.

Does a telecalling CRM need a virtual number?

Not with Dialmio. Calls go out on the SIM already in each phone, so customers see an ordinary mobile number they can save and ring back, and there is no per-minute telephony bill.

Can telecallers use the app in Hindi or Marathi?

Yes. Each telecaller picks the app language from 40 options, Hindi and Marathi among them, and notes can be typed in any language.

Can I auto dial an Excel list?

Yes. Once imported, the file behaves like any list in the app: ring straight through it, divide it among the team, or narrow it to a single stage before you press start.

Does auto dialing cost extra on the SIM?

No. The dialer places ordinary mobile calls on the plan the phone is already on, so the calling cost is the same as dialing by hand.

What is Dialmio?

Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.

What separates an auto dialer from a predictive dialer?

How many lines each one opens. An auto dialer rings one number per caller and moves on once that caller is free, so whoever answers finds a person on the line. A predictive dialer opens several lines per agent and tolerates answered calls that meet silence, which only pays off on a large floor and which regulators limit for that reason.

Is Dialmio a call tracker or a CRM?

Both, inside one record. A bare call tracker tells an owner how many calls were made. A CRM tells the team what was discussed and what comes next. Dialmio logs the call and pins the outcome, the note, the follow-up and the WhatsApp to the same lead, so tracking and selling share one screen instead of two tools.

What does a call management CRM actually do?

A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.


How do you choose telecalling CRM software in India?

Updated 28 September 2026

Telecalling is where most Indian sales teams actually meet their customers: a list of enquiries, a phone and a target for the day. The software question is not which product has the longest feature list. It is whether each call leaves a usable record behind it without asking the telecaller to stop and type one up later.

Start with where the calls run. A telecalling CRM that sits on the phone uses the SIM already in the handset, which keeps a familiar number on the customer screen and keeps the calling cost on the existing mobile plan. Cloud telephony rents virtual numbers and bills by the minute, which suits a large floor running cold lists but adds cost and lowers pickup for a small team calling its own enquiries.

Then look at the end of each call. Dialmio opens an outcome sheet the moment a call ends, with your own statuses, a note and the next follow-up, and the auto dialer waits until that sheet is closed. That one design choice is what keeps a pipeline honest at the fortieth call of the day.

Finally, check what the owner sees and what it costs. Calls, talk time and outcomes per telecaller should reach a dashboard without an evening report, and the price should not rise with minutes or leads. Dialmio is one plan with everything included, and the honest limit is one call at a time per SIM, which fits teams of two to fifty rather than a large outbound floor.


Put every call your team makes on the record

Three days free, nothing locked, no card.

₹162 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.