The call is the record
A CRM that is updated after the call is a CRM updated from memory. The entry has to be created by the call itself, on the phone it happened on, or by Friday the pipeline is a story everyone agreed to believe.
About Dialmio: the call management CRM that files every call as it ends
Dialmio is built and supported in Mumbai, Maharashtra, and whoever configures your account is also who picks up when something breaks.
What is Dialmio?
Dialmio is call management CRM software, built for an Indian business running anywhere between two and fifty people on the phone. It replaces the Android dialer, so incoming, outgoing and missed calls all land on a customer record with an outcome, a note and a follow-up captured in two taps as the call ends, and a missed call becomes a callback queue rather than a number nobody rang. Calls leave on the SIM already in the handset, so customers see a normal mobile number and nobody pays a telephony provider. The app reads in 40 languages, chosen per caller, and an owner sees the day in a browser without asking anybody to assemble it. Built and supported by Smart Campaign Solution in Mumbai, Maharashtra, at ₹162 per user per month on the yearly plan with the whole product included.
In short
- Built in Mumbai, Maharashtra
- Android, on the SIM already in the phone
- 40 languages, per caller
- Two to fifty callers
One app, several names
Which search phrases describe Dialmio, and where is each explained?
| Search phrase | What it means in Dialmio |
|---|---|
| Call management app | Becomes the phone app, so every call in either direction lands against the customer it belongs to instead of in a log nobody reads. |
| Call log CRM | The handset call history turned into lead records, with an outcome and a next step attached to each one. |
| Employee call tracking app | Calls, talk time and outcomes per person, read from the handset log rather than typed into an evening report by the people being measured. |
| Missed call follow up | Every unanswered call queued for a callback, because the enquiry that rang you first is the one most easily lost. |
| Auto dialer app | A list that works through itself, so the day is spent talking rather than reading numbers off a screen. |
| WhatsApp CRM with calling | The message a call promised going out on its own, campaigns to a chosen group, and one inbox where the replies arrive. |
| SIM based call management | No rented numbers and no per-minute invoice, because the call goes out on the card already sitting in the phone. |
Which words somebody types depends on whichever bit of their working day has gone wrong. Every phrase above describes this one product.
Most people reading this are midway through a shortlist, often searching for a telecalling CRM as much as a call management app. They want the best call management software in India, the best call management app for Android, an employee call tracking app or something free to begin with, and they weigh us against RMDialer, Telodial, NLCaller, Telecalling Software, Weo Dialer and AutoDial CRM. Our shortlists name what each of those does better than us, because a page we won outright would tell you nothing.
Dialmio is used across eight kinds of business, from property offices and dealerships to loan DSAs, clinics and online sellers. Each caller picks the language their own screen reads in, from 40 languages, Hindi and Marathi through Tamil, Telugu, Gujarati and Bengali, and the whole product sits in one plan at ₹162 per user per month on yearly billing, with three days free and no card. If watching beats reading, the demo runs about fifteen minutes on WhatsApp.
What we believe
Which six rules does Dialmio hold to?
Your number, your SIM
People answer numbers that look like people. We will not move your calls onto a rented line to make a dashboard tidier, because the answer rate is the business.
A missed call is a lead
The cheapest lead a business loses is the customer who rang and got no answer. Every miss becomes a callback with an owner, and the miss rate is visible to whoever can fix it.
In the words people actually say
The app runs in 40 languages in day-to-day words, because a caller reads the same button two hundred times a day and should not have to translate it each time.
The list belongs to the business
Permissions per employee, gated exports and deletes, and a history that survives a lost phone or a resignation. The record should not be able to walk out of the door.
Reports should write themselves
A report written by the person it measures is a negotiation. The after-call sheet is the report, so the owner reads the day rather than a summary of it.
What we do not build
Which three requests does Dialmio turn down?
A product that promises everything has edges you discover after paying. Ours are listed here first.
- Not in the product
Predictive dialing
Opening more lines than there are callers produces silent calls, which regulators restrict and caller-ID apps punish. It would damage the numbers our customers depend on.
- Not in the product
Cloud telephony and IVR menus
A team calling its own enquiries from its own phones does not need rented numbers or a press-one menu. Businesses that do need them are better served by a telephony provider, and we say so.
- Not in the product
An iPhone app
Dialmio works by becoming the phone dialer, and only Android lets an app do that. Callers need an Android phone; owners and managers read the dashboard in any browser.
Company
Smart Campaign Solution
Dialmio is developed and supported from Mumbai, Maharashtra. Onboarding, training and support come from us, in English, Hindi or Marathi, at no extra charge.
Support hours: Monday to Saturday, 10 am to 7 pm (IST)
Karnik Plot, 108, 4th Road, Nityanand NagarGhatkopar West, Mumbai, Maharashtra 400086India
From teams using Dialmio
Who does Dialmio answer to?
Another vendor quoted me five times this per user and still wanted extra for WhatsApp. I kept waiting for the catch, and the catch turned out to be that nothing sits behind a higher plan.
I lined up four tools in a spreadsheet. Only one of them invoiced the same number its website showed, and it was this one.
Installed on a Sunday evening, imported the Excel, and the team was calling from it on Monday. There was no project, no consultant, no training day.
These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.
Questions
What do people ask about Dialmio?
Who is behind Dialmio?
Dialmio is built and supported by Smart Campaign Solution in Mumbai, Maharashtra. The same people who configure your account are the ones who answer when something needs fixing.
Why build another call management CRM?
Because most of what exists is either a desk CRM with a phone app attached, or a call counter with no record behind the numbers. Dialmio starts from the call: the thread is on screen while the phone is still ringing, and the result is filed before the next number, the one moment a busy caller reliably gives you.
How do you support customers?
Over WhatsApp and by phone, Monday to Saturday, 10 am to 7 pm (IST), in English, Hindi or Marathi. Onboarding and training come with the subscription; nobody is charged for them.
Is my lead data ever sold or shared?
No. Whatever your team enters, leads, calls and notes, stays the property of your business, is used only to run the service, and never reaches an advertiser.
What are you deliberately not building?
Three things. Predictive dialing, since it generates silent calls that get numbers flagged. Cloud telephony and IVR menus, since a team ringing its own enquiries from its own phones has no use for them. And an iPhone app, since only Android lets an app replace the phone dialer.
How often does the app change?
Often, and each update arrives through the Play Store like any other app. The features described on this site are those in the current release.
Who owns the data in Dialmio?
The business does. Leads, calls, notes and messages entered by your team are yours, are handled solely to run the service, and are never sold or handed to advertisers. Deleting records, or the entire account, is your call at any time.
How long does setup take?
Roughly thirty minutes for five people: install on each phone, sign in with the number, name your lead stages, import the current list, and add the callers on the dashboard. If you prefer, we do it with you on a call at no charge.
Do you help with onboarding in Hindi or Marathi?
Yes. Setup and training calls happen in English, Hindi or Marathi, whichever the team is comfortable in, and each caller can read the app itself in any of forty languages.
What happens in a Dialmio demo?
A fifteen-minute WhatsApp video call or screen share built around your own leads if you have them. Two or three of your real stages are created, a sample of your list is imported, and one live call goes through the app so you watch the full loop, finishing on the owner dashboard.
What does a call management CRM actually do?
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.
Who is answerable when it stops working
Updated 28 June 2026
What people want to know about who they are buying from
Who builds Dialmio?
Smart Campaign Solution, in Mumbai, Maharashtra. Whoever configures an account is also whoever answers when something about it breaks, which is deliberate. A support desk that has never set a product up on a live floor gives advice that sounds correct and is not.
Is this the right size of company for us?
If you want somebody who knows the product to pick up quickly, yes. If your procurement requires a signed service level, a named account manager and an escalation ladder, be honest with yourself that a small company cannot offer those and say so now rather than in month three.
What happens if we outgrow it?
Above roughly fifty callers on cold lists you will want a contact centre platform, and we say so on the pages where it comes up rather than waiting to be asked. Your data exports to Excel or CSV whenever you want it, which is the part worth confirming before you begin rather than when you leave.
What do you refuse to build?
Anything that makes the app slower for the person holding the phone. The page above names three requests we turn down and why. A clear no is more useful to a buyer than a vague yes, and considerably more useful than a roadmap.
How this site is written
- Every competitor figure published here was read from that vendor’s own pages, with the reading date printed on the page carrying it.
- Every shortlist names something each rival does better than us, including tools cheaper than ours and tools that start free.
- No vendor paid for a mention, a position or a link, and the site carries no affiliate links.
What this page does not claim
- Dialmio is our own product, so treat every recommendation here as coming from an interested party. Each claim is dated and sourced so you can verify it instead of taking our word.
- We have not run every competing product as a paying customer for a full quarter, and the pages say so where it matters.
- Prices move. Where a date on a page is more than a quarter old, confirm on the vendor site before deciding anything.
The short version
- Dialmio is built and supported by Smart Campaign Solution in Mumbai, Maharashtra.
- It is built for Indian businesses running roughly two to fifty people on the phone, on Android handsets.
- It is not suitable for contact centres above about fifty agents, iPhone teams, or anybody who needs recorded audio.
- The interface reads in 40 languages, chosen by each caller.
- The whole product sits in one plan at ₹162 per user per month on yearly billing.
Put every call your team makes on the record
Three days free, nothing locked, no card.
₹162 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.