Insurance agents and agencies
A lapsed policy is a customer somebody else renewed.
Dialmio keeps the insurer, policy, premium and renewal date on each client record, and rings a full-screen reminder weeks before the premium falls due.
Three days free, nothing locked, no card.
An insurance agent uses Dialmio mainly as a renewal engine, because in this business the money is not in the first sale but in the client who renews for ten years, and the commonest way an advisor loses one is by forgetting a date that lived in a paper diary. Every policy sold becomes a client record holding the insurer, the policy type, the premium and the renewal date, and that date raises a full-screen reminder well ahead of time rather than on the day, which is the difference between a conversation and an apology. New enquiries are worked from the phone with the family situation and the cover needed on the record, so a quote conversation three weeks later does not start again. Document chases sit as their own follow-up list, and claim assistance calls join the same client thread as the sale.
In short
Sound familiar?
None of this is about lazy staff. It is what happens when the only record is in someone memory.
A book replaced every January eventually stops being copied forward, and the policies that quietly stop being copied are the ones another advisor renews.
One household can mean four policies across three insurers. Without one thread per client, the advisor arrives at every call rebuilding the picture from memory.
A proposal waiting on a medical report or a photocopy sits in nobody queue. A week later the client has cooled and the advisor has forgotten which paper was missing.
Existing policyholders are the natural buyers of the next product, and they are exactly the list an advisor never gets around to calling because there is no list.
The pipeline
A starting pipeline for this kind of business. Rename them, reorder them or add your own; the lists, filters and reports follow whatever you set.
How it runs
| Moment | What happens with Dialmio |
|---|---|
| Capture the household, not just the lead | The first call records who the cover is for, the existing policies, the budget and the renewal months of what they already hold, which is where next year opportunities come from. |
| Quote and chase documents | Moving to Quote shared sends the summary on WhatsApp. Anything waiting on paperwork sits in a documents-pending list that somebody works daily rather than remembering. |
| Record the policy and the renewal date | When it is issued, the client record holds the insurer, policy number, premium and renewal date, with the reminder set to ring however many days ahead you choose. |
| Ring before the competition does | The reminder fires weeks early with the full history on screen, so the renewal call is a service call rather than a rescue, and cross-sell happens naturally in the same conversation. |
Copy and use
Fill in the [brackets], save each as a template, and let it go out by itself when a call ends or a stage changes.
After the needs conversation
Thank you for your time, [client name]. Based on our discussion, I am recommending [term cover] of [sum assured] for [duration], at approximately [premium] per year. I will share the illustration by [day]. I am [agent name], your advisor, on this number.
Documents pending
Your [policy type] proposal with [insurer] is ready to submit, [client name]. We still need [document list]. You can send photographs on this chat. Once received, issuance usually takes [duration].
Renewal reminder, thirty days out
Reminder that your [policy type] policy [policy number] with [insurer] renews on [date], premium [amount]. Nothing changes if you renew as it is. If your cover needs revising after [a new car or a new family member], call me and we will review it before the date.
After a claim is settled
Glad your [claim type] claim on policy [policy number] has been settled, [client name]. If any hospital or garage paperwork is still pending, send it here. Do keep [family member name] cover in mind as we discussed; I will call in [month].
From teams using Dialmio
I timed the old way with a stopwatch: twenty seconds of looking up the next number, every call, all day. Across six people that was most of a salary. The dialer took it back.
A customer said call me after Ganpati. He got called after Ganpati. In eleven years of selling policies that had never once happened.
The follow-up rings like an alarm, so it interrupts whatever I am doing, which is exactly what a follow-up should do. I have not missed a promised callback since April.
These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.
Questions
An insurance agent uses Dialmio mainly as a renewal engine, because in this business the money is not in the first sale but in the client who renews for ten years, and the commonest way an advisor loses one is by forgetting a date that lived in a paper diary. Every policy sold becomes a client record holding the insurer, the policy type, the premium and the renewal date, and that date raises a full-screen reminder well ahead of time rather than on the day, which is the difference between a conversation and an apology. New enquiries are worked from the phone with the family situation and the cover needed on the record, so a quote conversation three weeks later does not start again. Document chases sit as their own follow-up list, and claim assistance calls join the same client thread as the sale.
Yes. The reminder is a date on each client record, so a motor policy needing a fortnight of notice and a life policy you want to discuss two months ahead can sit in the same account without compromise.
Yes, as a filtered list you can work straight through with the dialer. Most advisors run that list on the first of the month, which turns renewals from a memory problem into a morning of calls.
Yes. The insurer is a field on the client record, so an advisor working with several companies keeps one view of the household while still being able to filter by insurer when a company asks for its own numbers.
Filter by what somebody already holds and what they do not, then call that list. Because every past conversation is on the thread, the call opens from the relationship rather than from a script.
Yes. Records live in your account rather than on the handset, so a new phone signs in and everything is there. That is also what protects an agency when an advisor leaves and their book has to pass to somebody else.
Yes, with permissions set per advisor. An owner sees policies, renewals due and the calling behind them across the agency, while each advisor sees their own clients.
Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.
Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.
Yes. A Dialmio follow-up takes over the screen and rings at the promised time, with the previous note showing, instead of sitting as a notification to be swiped away. The follow-ups due today can also be rung one after another as a list.
Other industries
A file stalled on one missing document is a commission nobody collects.
The calls a clinic misses are the appointments it never knew it lost.
A test drive that never gets booked is a sale that never happens.
10 business types, each with its own page.
Updated 1 July 2026
Return it the same day, from a queue. A claim call is the moment the whole relationship is tested. An unreturned one during a claim is remembered at renewal far more clearly than any premium discount.
Put them on the client record. A book of ninety renewals cannot be held in a head, and a diary is replaced each January. Every slipped date is commission collected by whoever rang first.
Tag the household. The cross-sell and the family cover are invisible while the same people appear as unrelated records, and that is where most agents leave money.
Because the caller is usually either renewing or claiming, and both are time-critical. A missed renewal call goes to the agent who picks up; a missed claim call becomes the story the client tells about you.
About a month ahead, so the client still has room to think rather than react. Later than that and the conversation becomes a scramble against a lapse date, which is a much weaker position for both sides.
Keep the outstanding amount on the client record so it can be filtered and dialled like any other list. In a separate register it depends on one person reconciling two sets of numbers, which is exactly where balances go unchased.
Yes: how many calls each advisor made, which renewals they kept and which lapsed, set beside the numbers they rang, without anybody sitting down in the evening to assemble it.
Three days free, nothing locked, no card.
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