Call monitoring software that shows the whole team's day, live

Yes. Calls, talk time, outcomes, follow-ups done and missed calls returned per employee show effort and quality without any audio. Recordings are there when you need to check a specific call.

They should. Tell your team what is tracked and why before you start. It builds trust and is the fair, legal way to do it.

Live. The web dashboard updates through the day, and a daily call report is built automatically.

Yes. Calls are tracked wherever the caller is, and selfie attendance with location marks the start of the day.

Yes, live, in a browser. The dashboard shows calls attempted and connected, talk minutes, outcomes by stage, missed calls and whether they were returned, and the delay between a lead being assigned and first being rung, per person and per lead source.

Yes. Rights are granted per employee on the dashboard. A manager sees the callers assigned to them, with the same live figures and notes, and the owner alone sees everyone.

Yes, for any date range, as a spreadsheet. Exporting is a right on its own, which means somebody can call a list all day and still be unable to carry it out of the building.

Dialmio logs that the call happened, how long it lasted, which lead it belonged to, the outcome chosen and the note typed. Audio capture is blocked for third-party apps on many Android phones, so it is not sold as a headline feature, and a vendor promising it on every handset deserves a pointed question.

Logging business calls made on a work app, with the employee told about it, is normal practice and consistent with Indian law as commonly understood. Dialmio keeps the fact, duration and outcome of business calls placed or answered through the app against your leads. Personal calls outside the app are not read, and staff can see the same log the owner sees.

Yes. Callers and field staff clock in and out with a selfie and a location stamp, and the owner sees attendance on the same dashboard as the call reports, so hours and output sit side by side.

Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.