Can I track work-from-home telecallers?
Yes. Calls made through Dialmio are logged wherever the caller is, and the owner sees them live on the web dashboard.
Is the caller's location tracked all day?
No. Dialmio does not do continuous location tracking. Location is captured with the selfie when the caller marks attendance.
How do I know a remote caller is working?
Look at connected calls, talk time, outcomes and follow-ups done. These show real work better than hours logged in.
Does Dialmio include staff attendance?
Yes. Callers and field staff clock in and out with a selfie and a location stamp, and the owner sees attendance on the same dashboard as the call reports, so hours and output sit side by side.
Can a manager see only their own team?
Yes. Rights are granted per employee on the dashboard. A manager sees the callers assigned to them, with the same live figures and notes, and the owner alone sees everyone.
Can I export call reports?
Yes, for any date range, as a spreadsheet. Exporting is a right on its own, which means somebody can call a list all day and still be unable to carry it out of the building.
Does Dialmio record calls?
Dialmio logs that the call happened, how long it lasted, which lead it belonged to, the outcome chosen and the note typed. Audio capture is blocked for third-party apps on many Android phones, so it is not sold as a headline feature, and a vendor promising it on every handset deserves a pointed question.
Is employee call tracking legal in India?
Logging business calls made on a work app, with the employee told about it, is normal practice and consistent with Indian law as commonly understood. Dialmio keeps the fact, duration and outcome of business calls placed or answered through the app against your leads. Personal calls outside the app are not read, and staff can see the same log the owner sees.
What is Dialmio?
Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.
What does a call management CRM actually do?
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.
Is Dialmio cheaper than other call management software in India?
Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.