Auto dialer software should do one thing well: keep your callers talking to customers instead of typing numbers. Dialmio does it on the SIMs your team already has, and adds the CRM, recording and WhatsApp that make each call count.
How does Dialmio auto dialer software work?
| Who | Where | What they do |
|---|---|---|
| Owner / manager | Web CRM | Uploads or connects lead lists, assigns callers, sets the dial gap, reads reports, plays recordings |
| Caller | Android app | Taps start; the next number dials from their SIM; logs outcome in two taps; next call dials |
The dial gap between calls is yours to set. Too short and outcomes get skipped; too long and the day slows down. See the dial gap setting.
SIM-based dialer or cloud dialer?
| Dialmio (SIM-based) | Cloud dialer | |
|---|---|---|
| Number the customer sees | Your caller’s normal mobile number | Virtual or landline number |
| Calling cost | Your existing mobile plan | Per-minute or per-channel charges |
| Setup | Install the app | Telephony account, numbers, often KYC |
| Predictive dialling / IVR | No | Usually yes |
| Best for | 2 to 50 callers following up enquiries | Large contact centres |
More in call management CRM vs cloud telephony.
What else comes with the dialer?
- Lead automation: IndiaMART, Facebook Lead Ads, Google Sheets, web forms and API.
- Round-robin assignment of new leads.
- Call recording on supported Android phones, on the lead record.
- Auto WhatsApp on outcomes, bulk campaigns through WappConnect or your API provider.
- Follow-up alarms and a missed call callback queue.
- Live team reports, selfie attendance, 40 app languages.
What does it cost?
The dialer is free forever. The CRM is ₹162 per user per month on the yearly plan or ₹249 on the three-month plan, taxes extra. See auto dialer price.
Who it is not for
Contact centres with 50+ seats that need predictive dialling, IVR or call queues. A cloud telephony platform fits them better.