Auto dialer software should do one thing well: keep your callers talking to customers instead of typing numbers. Dialmio does it on the SIMs your team already has, and adds the CRM, recording and WhatsApp that make each call count.

How does Dialmio auto dialer software work?

WhoWhereWhat they do
Owner / managerWeb CRMUploads or connects lead lists, assigns callers, sets the dial gap, reads reports, plays recordings
CallerAndroid appTaps start; the next number dials from their SIM; logs outcome in two taps; next call dials

The dial gap between calls is yours to set. Too short and outcomes get skipped; too long and the day slows down. See the dial gap setting.

SIM-based dialer or cloud dialer?

Dialmio (SIM-based)Cloud dialer
Number the customer seesYour caller’s normal mobile numberVirtual or landline number
Calling costYour existing mobile planPer-minute or per-channel charges
SetupInstall the appTelephony account, numbers, often KYC
Predictive dialling / IVRNoUsually yes
Best for2 to 50 callers following up enquiriesLarge contact centres

More in call management CRM vs cloud telephony.

What else comes with the dialer?

  • Lead automation: IndiaMART, Facebook Lead Ads, Google Sheets, web forms and API.
  • Round-robin assignment of new leads.
  • Call recording on supported Android phones, on the lead record.
  • Auto WhatsApp on outcomes, bulk campaigns through WappConnect or your API provider.
  • Follow-up alarms and a missed call callback queue.
  • Live team reports, selfie attendance, 40 app languages.

What does it cost?

The dialer is free forever. The CRM is ₹162 per user per month on the yearly plan or ₹249 on the three-month plan, taxes extra. See auto dialer price.

Who it is not for

Contact centres with 50+ seats that need predictive dialling, IVR or call queues. A cloud telephony platform fits them better.