Are integrations included in the price?
Yes. IndiaMART, Facebook Lead Ads, Google Sheets, web forms, Excel upload and the API are part of the Dialmio CRM plan. WhatsApp message charges from Meta are billed separately by your API provider.
Do I need a developer to set these up?
No for IndiaMART, Facebook, Google Sheets and Excel; our team helps you connect them. The API is for when your developer wants to connect another system.
My lead source is not listed. What can I do?
Send the leads to a Google Sheet or use the Dialmio API. Most tools can do one of the two.
Does Dialmio send WhatsApp messages by itself?
It can, triggered by what the call produced: a call that ended with a given status, a call that went unanswered, or a lead moving between stages. Three settings keep it polite: nothing goes out during quiet hours, a cooldown stops one person getting two automatic messages close together, and ask-first lets the caller approve a draft. Campaigns to a filtered group and a shared inbox for replies are in the same plan.
Can I define my own lead statuses?
Yes, in your own words, and rename or reorder them whenever you like. The stages you set shape the lists, the filters and the reports, so a business selling site visits and one selling policies each see a pipeline that looks like their own.
Can Dialmio track paying clients and renewals?
Yes. Every sale becomes a client record holding what was sold, what was paid and what is still due, and renewal dates ring as reminders ahead of time so a customer who bought once is not lost when the year comes round.
Is Dialmio cheaper than other call management software in India?
Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.
What does a call management CRM actually do?
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.
What is Dialmio?
Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.
How do new leads reach the right caller?
Connect Dialmio to wherever enquiries already land, a Google Sheet or a web address, and it keeps checking that source. New entries are imported every few minutes, labelled with the source, dealt out in turn among the callers you picked, and announced on the phone of whoever received them.
Whose WhatsApp number do messages go from, and what do they cost?
Your own. Dialmio sends through the WhatsApp Business API account you link, so customers see your business number. The feature is inside the plan; the messages are billed by the API provider at its own rates.