CRM with call recording: hear important calls on the lead record

Yes. Dialmio supports call recording on supported Android phones, and the recording is attached to the call on the lead record so the owner can play it later.

Recording depends on the phone brand and Android version, because Android controls call audio. Install Dialmio on one of your team's phones and make a test call; our team can check your models before you roll out.

Access follows Dialmio's per-employee permissions, so you decide which managers can play recordings.

Recording calls you are part of is common in Indian business, but you should tell customers that calls may be recorded, use recordings only for business purposes and store them securely, in line with the Digital Personal Data Protection Act. Take legal advice for your industry.

Call audio files are small compared with photos or video, but long calls add up. Ask our team about storage for your team size.

Yes. Every call already shows time, duration, outcome, note and follow-up, so most checks need no audio at all.

Yes. Rights are granted per employee on the dashboard. A manager sees the callers assigned to them, with the same live figures and notes, and the owner alone sees everyone.

Logging business calls made on a work app, with the employee told about it, is normal practice and consistent with Indian law as commonly understood. Dialmio keeps the fact, duration and outcome of business calls placed or answered through the app against your leads. Personal calls outside the app are not read, and staff can see the same log the owner sees.

Yes, for any date range, as a spreadsheet. Exporting is a right on its own, which means somebody can call a list all day and still be unable to carry it out of the building.

Yes. Callers and field staff clock in and out with a selfie and a location stamp, and the owner sees attendance on the same dashboard as the call reports, so hours and output sit side by side.

Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.