Dialmio auto WhatsApp after call: the promised message sent from your own number

Automatic WhatsApp in Dialmio is attached to what the call produced rather than to a schedule, so closing the after-call sheet on a given outcome is what sends the message, and the customer receives it while the conversation is still in their head. Three events can trigger a template: a call that ended with a particular status, a call that went unanswered, and a lead moving to a new stage. Messages leave through the WhatsApp Business API account your business connects, so the number on the customer screen is the one they already know. Three guards keep the behaviour civil rather than irritating: quiet hours outside which nothing is delivered, a cooldown per contact so two rules cannot both fire at the same person, and an ask-first option that shows the caller the draft before it goes, which suits any message quoting a price or a date.

Yes, for automatic sending. You connect your own provider account once and Dialmio sends through it, which is why customers see your business number. Sending a message by hand from a lead record uses the ordinary WhatsApp app and needs no API.

A cooldown held per contact. Once a rule has messaged a number, no other rule fires at that person until the cooldown passes, so somebody who rings twice and then changes stage still gets one message.

Rules are set for the account rather than per person, but the ask-first option effectively puts a caller in control of the messages that carry a price or a promise, and any rule can be paused entirely from the dashboard.

Most teams stop sending after eight in the evening and start again at nine or ten in the morning. Businesses that moved to those hours generally report fewer blocks, which protects the number the whole team depends on.

Your WhatsApp API provider bills them at its own rates. The feature itself is inside the Dialmio plan with no upgrade tier, and Dialmio adds nothing on top of the provider charge.

Yes. A template can carry a document or an image, which is how price lists, brochures and location maps go out without the caller hunting for the file after every call.

It can, triggered by what the call produced: a call that ended with a given status, a call that went unanswered, or a lead moving between stages. Three settings keep it polite: nothing goes out during quiet hours, a cooldown stops one person getting two automatic messages close together, and ask-first lets the caller approve a draft. Campaigns to a filtered group and a shared inbox for replies are in the same plan.

A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.

Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.

Both, inside one record. A bare call tracker tells an owner how many calls were made. A CRM tells the team what was discussed and what comes next. Dialmio logs the call and pins the outcome, the note, the follow-up and the WhatsApp to the same lead, so tracking and selling share one screen instead of two tools.