Most leads don’t say no. They go quiet. The caller tries twice, gets busy, and the lead is forgotten, until a competitor’s WhatsApp reminds them.

A WhatsApp drip campaign in Dialmio keeps the conversation going for you: a short series of messages over the next days, sent automatically, that stops the moment the customer replies.

How a drip works

Dialmio follow-up reminders, excluded contacts, sent history and follow-up series (drip) settings
  1. Something happens to the lead: usually a status change like New or Interested.
  2. Day 0: the first message goes out.
  3. Next days: the next messages follow on the days you set.
  4. Customer replies → the series stops, and the reply lands in the WhatsApp CRM inbox for the lead’s owner.
  5. No reply → the series finishes and the lead stays on its follow-up date for a call.
Lead status New set to a Meta API drip in Dialmio

Drip playbooks you can copy

SituationDay 0Day 2Day 5
New enquiryWelcome + what we doBrochure / price list (PDF)“Shall we call you?” with buttons
Interested, no demo yetDemo booking linkShort customer storyLast reminder + offer
Proposal sent“Here’s your quotation”“Any questions?”“Quote valid till ___”
Not reachable“We tried calling. Best time?”ReminderClose the loop politely
LostNothingNothingNew offer after a few weeks

Keep drips short: three useful messages beat seven pushy ones.

Reminder messages: when the follow-up alarm rings

Dialmio’s follow-up reminders ring like an alarm on the caller’s phone. Turn on the default reminder message and the customer gets a WhatsApp at the same moment (“We’ll call you shortly about your enquiry”), so the call is expected and more likely to be picked up.

Controls that keep drips polite

ControlWhat it does
Stops on replyNo more automatic messages once the customer answers
Quiet hoursHolds messages between the times you choose
Excluded contactsNumbers that never get an automatic message
Sent historyEvery automatic message sent, skipped or failed
Master switchAll automatic WhatsApp on or off in one tap

Drip vs bulk campaign vs single trigger

Drip campaignBulk campaignSingle trigger
Who gets itOne leadMany contacts at onceOne lead
WhenOver several daysNowRight after a call, status change or sale
Starts onLead statusYou press sendCall / status / sale
Stops on replyYesNoNo
Best forWarming up quiet leadsOffers and announcementsInstant confirmation or brochure

Download Dialmio free · See a drip on a WhatsApp demo