Is the software costing more per caller than the calls do?
Dialmio is a Runo alternative that logs every call on your own SIM for ₹162 per user a month; where Runo is stronger is stated below.
Three days free, nothing locked, no card.
Dialmio is a Runo alternative built for Indian teams of roughly two to fifty callers who want every call on the record without cloud telephony. Dialmio replaces the Android phone dialer, so incoming, outgoing and missed calls are all logged against a lead with an outcome, a note and a follow-up captured in two taps when the call ends, and missed calls become a callback queue rather than a lost number. Calls go out through the SIM already in the phone, so the customer sees an ordinary mobile number and answers it. WhatsApp is part of the product rather than a separate line on the invoice, covering messages on call outcomes, campaigns and a shared reply inbox. The app runs in 40 languages, chosen per caller. Dialmio costs ₹162 per user per month on the yearly plan with every feature included. Runo publishes ₹599 per user per month on the yearly plan, ₹699 on six months and ₹899 on three months.
In short
Side by side
A per-user CRM that dials through the handset SIM, aimed at outbound sales floors, with recording and a live view of who is on a call. Each figure below comes from the vendor’s own published pages. Runo pricing was read on 7 September 2026; prices in this market shift, so verify before you commit.
| Dialmio | Runo | |
|---|---|---|
| Listed price | Dialer free; CRM ₹162 per user per month, yearly plan | ₹599 per user per month on the yearly plan, ₹699 on six months and ₹899 on three months |
| Pricing model | Per signed-in user, per month | Per user, per month, on three, six or twelve month terms |
| Calls from your own SIM | Yes | Yes |
| WhatsApp included | Yes: rules, campaigns and inbox in the standard plan | Listed as a paid add-on beside the plan |
| Languages in the app | 40 | Check with vendor |
| Call audio recording | Yes, on supported Android phones, on the lead record | Yes, part of the product |
Read on 7 September 2026 from the public pricing and feature pages of each vendor. Where a figure is not published clearly, the table says check with vendor instead of estimating.
Published price: ₹599 per user per month on the yearly plan, ₹699 on six months and ₹899 on three months
Published price: ₹162 per user per month on the yearly plan
Runo and Dialmio agree on the important thing, that calls should run on the SIM rather than over rented numbers. Both record calls on supported Android phones, so the decision usually comes down to price per caller per year and to how deep the manager reporting needs to go.
From teams using Dialmio
My worry was the team refusing yet another app. By day three nobody had said a word about it, and silence after a system change is the highest praise a team gives.
We had fourteen fields in the old sheet and used three. There are four here and all four get filled, because they appear at the only moment anyone is willing to fill them.
My four callers use the same handsets they always did. Nothing was bought, nothing was ported, and by Tuesday the call sheet I used to chase every evening was just there.
These are the words of customers who agreed to be quoted this way, sent over WhatsApp or said on a call, shortened only where they ran long. No star total or review count is published, because there is no public rating page to point at yet. Last checked September 2026.
Questions
Runo publishes ₹599 per user per month on the yearly plan, ₹699 on six months and ₹899 on three months. Dialmio is ₹162 per user per month on the yearly plan with WhatsApp, call tracking and the auto dialer included. For a five-person team that is roughly ₹2,995 a month against ₹810. Compare the renewal price rather than the first-year price, and check what each plan includes for your team size. Checked 7 September 2026.
Yes. Export your leads to Excel or CSV, import them into Dialmio and map your own columns once. Numbers that already exist are matched and merged rather than added twice, so a customer with history does not become two records.
Your own SIM. The call goes out from the phone in the caller hand and shows your own number, which is why answer rates in India stay higher than on rented VoIP numbers. There is no per-minute telephony bill, because the calls run on the mobile plan you already pay for.
Deeper manager reporting around recorded calls, built for outbound floors where a supervisor reviews a lot of audio every week. If that is the deciding factor for your team, they are a reasonable choice, and we would rather say so here than have you find out after paying.
A contact centre running fifty or more seats on cold outbound lists, where predictive dialing over virtual numbers genuinely produces more conversations per hour than one SIM per person can, and any business whose main need is routing inbound calls through an IVR menu.
Dialmio costs ₹162 per user each month on the yearly plan, or ₹249 on the three-month plan, taxes extra. Both billing periods include the whole product: call tracking, the auto dialer, the lead record, reminders, WhatsApp rules and the owner dashboard, with no cap on leads or calls. The first three days are free and no card is taken. Prices checked October 2026.
None. The per-user monthly subscription is the entire software cost. Your mobile operator bills the calls as it always has, and your WhatsApp API provider bills the messages it sends; Dialmio takes no cut of either.
A call management CRM connects the phone to the customer record. The record opens as a call starts, with the previous note visible; a sheet collects the result and the next step as the call ends; unanswered calls line up for a callback; and the owner gets call counts, talk minutes and outcomes per person with no report to chase. Dialmio does all four from a single Android app.
The shortest term is three months, at ₹249 per user per month, and the yearly term drops that to ₹162, tax extra on both. A common route is to begin on the three-month term and change to yearly at the first renewal.
Dialmio is a call management CRM: an Android app that turns each call a salesperson makes, picks up or misses into a lead record carrying an outcome, a note and a follow-up date, paired with a web dashboard where the owner watches the whole team as the day runs. Calls travel over the SIM inside each phone.
Usually, once WhatsApp and reporting are added up. Published Indian prices for this kind of tool sit anywhere from about 100 to 800 rupees per user per month, and a few charge WhatsApp separately or reserve reports for a dearer plan. The fair comparison is the yearly figure for your actual caller count, with everything you plan to use included.
Updated 25 July 2026
Yes, on supported Android phones, and the recording sits on the lead record beside the outcome and the note. Both products record, so the honest headline of this comparison is price and reporting depth: Runo builds more manager reporting around the audio, and charges roughly four times as much per user for it.
On a floor of fifteen or more where somebody manages by numbers every morning, quite possibly, because reporting depth is the product and shallow reporting at that size costs real decisions. Below eight callers the same money generally buys more spread across the whole day rather than concentrated in one part of it.
Their published rate moves from 899 rupees a month on three months to 599 on the yearly commitment, so the number you are quoted depends entirely on how long you are signing for. Compare the renewal figure at the term you will actually renew on rather than the one on the pricing page headline.
Leads and contacts export to Excel or CSV and import here with your own columns mapped once. Call history inside another vendor product is the part that does not travel, so export whatever you need to keep before the account closes.
Both call out on the handset SIM and both keep a record beside the call, so those rows would tell you nothing.
| Dialmio | Runo | |
|---|---|---|
| Listed price | ₹162 per user per month, yearly | ₹599 per user per month yearly, ₹899 on three months |
| Call recording | Yes, on supported Android phones | Yes |
| Manager reporting | Calls, talk time, outcomes, missed calls returned | Deeper, closer to a floor dashboard |
| Term structure | Yearly or quarterly, same product | Three, six or twelve months at different rates |
| Built for | Two to fifty callers | Larger outbound floors |
Runo figures read from their own published pages on 7 September 2026. Confirm before committing to a term.
Runo deserves a look. Both of us record on supported phones, but Runo builds more reporting around the audio, and a floor that runs on daily review will use it.
Runo deserves a serious look. At that size reporting stops being a screen and becomes how the floor is run, and depth there is worth paying for.
Dialmio. That is not a reporting failure. A returned call that nobody queued is a gap in the working day, and better dashboards describe the loss rather than stopping it.
Load it, bring your leads across, and run a genuine morning of calling through it. Three days free, whole product, no card.
₹162 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.